Terms and Conditions

Welcome to Stafa Is Live! By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. General Information

2. Product Information

  • Made-to-Order: Every item is printed and created just for you.

  • Colours & Sizes: We strive for accuracy, but slight variations may occur due to printing or screen settings.

3. Ordering and Payment

  • Order Confirmation: You will receive an email once your order is placed.

  • Payment Methods: Various payment options are accepted at checkout.

  • Pricing: All prices are subject to change without notice.

4. Shipping and Delivery

  • Processing Time: Orders are processed as soon as possible once received.

  • Delivery: Shipping times depend on your location. Tracking information will be provided so you can follow your order.

5. Returns and Refunds

  • Damaged or Defective Items: We will replace items that arrive damaged, defective, or misprinted. Contact us within 7 days of delivery with your order number and a photo of the issue.

  • Sizes or Change of Mind: No refunds or exchanges for incorrect sizes, colours, or change of mind. Please check size guides and product photos carefully before ordering.

6. Intellectual Property

  • All designs and content are the property of Stafa Is Live unless otherwise stated.

  • By submitting designs for fulfilment, you grant us the right to use them for production purposes.

7. Limitation of Liability

  • Service Availability: We aim for 24/7 availability but are not liable for interruptions.

  • Product Liability: Our liability is limited to the purchase price of the product.

8. Modifications

  • We reserve the right to update these terms at any time. Changes will be posted on this page with an updated effective date.